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Installation & Setup Guide
View model-specific installation videos, app setup instructions and step-by-step tutorials.
Frequently Asked Questions
Quick solutions to the questions most frequently received by our support team.
Why does the dash cam keep restarting?
The problem may be caused by the memory card or an unstable power connection.
- Disconnect the camera from power for 30 seconds.
- Remove the memory card.
- Restart the camera without the memory card.
- If the issue stops, format or replace the memory card.
- If the issue continues, test the original power adapter and cable.
If the issue continues, submit a support request with your model and order number.
Why does the dash cam keep restarting?
The problem may be caused by the memory card or an unstable power connection.
- Disconnect the camera from power for 30 seconds.
- Remove the memory card.
- Restart the camera without the memory card.
- If the issue stops, format or replace the memory card.
- If the issue continues, test the original power adapter and cable.
If the issue continues, submit a support request with your model and order number.
Why does the dash cam keep restarting?
The problem may be caused by the memory card or an unstable power connection.
- Disconnect the camera from power for 30 seconds.
- Remove the memory card.
- Restart the camera without the memory card.
- If the issue stops, format or replace the memory card.
- If the issue continues, test the original power adapter and cable.
If the issue continues, submit a support request with your model and order number.
Why does the dash cam keep restarting?
The problem may be caused by the memory card or an unstable power connection.
- Disconnect the camera from power for 30 seconds.
- Remove the memory card.
- Restart the camera without the memory card.
- If the issue stops, format or replace the memory card.
- If the issue continues, test the original power adapter and cable.
If the issue continues, submit a support request with your model and order number.
Why does the dash cam keep restarting?
The problem may be caused by the memory card or an unstable power connection.
- Disconnect the camera from power for 30 seconds.
- Remove the memory card.
- Restart the camera without the memory card.
- If the issue stops, format or replace the memory card.
- If the issue continues, test the original power adapter and cable.
If the issue continues, submit a support request with your model and order number.